InstaOPD / Digital Front Door

A simpler way to access care.

WhatsApp, QR and web access designed around canonical booking and token workflows.

Make the first step of care simpler.

Different channels, one consistent booking and token journey.

WhatsApp Booking

Patient access through a configured messaging channel.

QR & Public Booking

Hospital and doctor QR access with web booking.

Shared Queue

Channel-independent scheduling, tokens and arrivals.

One connected care lifecycle.

Follow the journey from first action to an accountable outcome.

01 Choose

Open WhatsApp, QR, web or Patient Connect.

02 Identify

Complete patient identification or registration.

03 Select

Choose hospital, doctor and available booking mode.

04 Book

Create the appointment or token.

05 Arrive

Check in according to facility policy.

06 Consult

Join the same clinical queue and care workflow.

Every team member has a clear role.

Purpose-built experiences for the people involved at each stage.

ROLE WORKSPACE

Patient

Convenient ways to book and follow tokens.

ROLE WORKSPACE

Reception

A consolidated view of incoming bookings.

ROLE WORKSPACE

Doctor

Appointments through the governed queue.

ROLE WORKSPACE

Hospital Admin

Booking channel settings and permissions.

Discuss your requirements ↗

See how Digital Front Door can fit your workflows.

Explore the details or connect with our team for a conversation about your requirements.